The Digital Marketing Podcast – How to offer great social media customer service

 

We kick off the new year by exploring social media customer service and how to get it right. We speak to Joshua March, creator of a great social media management tool Conversocial.com and get his top tips and best practice in social media customer service. Conversocial produce a fantastically simple yet in our opinion brilliant tool designed to help businesses large and small better manage their online social media customer service in Facebook and Twitter.

Check out the 1 user license edition of Conversocial or try their free 14 day trial for the team edition.

http://www.conversocial.com

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